3.4.4.3b Expire Non-Billed Budget This section provides a description of the “Expire Non-Billed Budget” business process. It includes: w Brief Description w Actors/Roles w Business Process Diagrams w Expire Non-Billed Budget Process Model - Page 1 w Expire Non-Billed Budget Detailed Process Model Description w 1.1 Search for Customer w 1.2 Review Customer/Account to Stop Non-Billed Budget w 1.3 Initiate Break (Places Non-Billed Budget SA in Pending Stop) w 1.4 Transition Non-Billed Budget to Pending Stop Status w 1.5 Stop Non-Billed Budget w 1.6 Distribute any Credit on NB Budget to Covered SAs w 1.7 Distribute Any Credit Remaining to Overpayment SA w 1.8 Allow for Review of Account for Collection w 1.9 Create Customer Contact w 2.0 Flag NBB SA to Indicate Canceled (Manually Stopped) w 2.1 Synch Current Balance and Payoff Balance of Covered SAs for Monitored NBB w 2.2 Remove Covered SAs Scheduled Payments from Non-Billed Budget w 2.3 Synch Current Balance and Payoff Balance of Non-Billed Budget w 2.4 Evaluate Account with Non-Billed Budget SA w 2.5 Flag Non-Billed Budget SA to Indicate Broken w 2.6 Evaluate Non-Billed Budget Expire Date w 2.7 Create Letter for Non-Billed Budget Expire w 2.8 Manage Customer Contacts w Installation Options - Control Central Alert Algorithms w Related Training